New Release / Update

Printer Admin - Print Job Manager 5.0 updated on July 15, 2010.

Printer Admin - Print Release Station 4.0 updated on July 15, 2010.

 

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Print Control Software


Printer Admin - Print Release Station 4.0 - Frequently Asked Questions

 
  1. Q. How can Printer Admin - Print Release Station 4.0 reduce my printing costs?
  2. Q. How do I install Printer Admin - Print Release Station 4.0?
  3. Q. Can I run Printer Admin - Print Release Station with the user account that doesn’t have administrator permission on the Print Release Station computer?
  4. Q. Can I release the same print job from any Print Release Station in my library / school?
  5. Q. How can I get the best performance from my Printer Admin - Print Release Station 4.0?
  6. Q. How can I turn off Spool File Pooling?
  7. Q. Can I preview the print job before I release it?
  8. Q. Can I run Master Print Release Station as a windows service regardless of whether someone is logged on?
  9. Q. Can I generate reports in a language other than English?
  10. Q. How to avoid users bypassing print release station and resuming the print jobs from the Windows Printer Folder on their workstations?
 

 

1. Q. How can Printer Admin - Print Release Station 4.0 reduce my printing costs?
    A.

1. Printer Admin - Print Release Station can hold all print jobs until they are released or cancelled (manually or automatically).

2. Printer Admin - Print Release Station allows the user to preview the print job before it is printed.

3. Printer Admin - Print Release Station can send notification to the users for them to either confirm or cancel the print jobs from their workstations.

4. Printer Admin - Print Release Station supports the pay-for-print system.

5. Printer Admin - Print Release Station can cancel the print jobs automatically based on the policies.

6. Printer Admin - Print Release Station can cancel all unclaimed print jobs automatically based on the timeout settings.

 

2. Q. How do I install Printer Admin - Print Release Station 4.0?
    A.

For details, please check User Guide.

                                                                                                                                       

  3. Q. Can I run Printer Admin - Print Release Station with the user account that doesn’t have administrator permission on the Print Release Station computer?

A.

 

Yes. The user account that runs Printer Admin - Print Release Station doesn’t have to be an administrator account,

but it needs the “full control” permission on the following folders: C:\czdata and C:\Program Files\CZ

Solution (Right click the folder -> Properties -> Security). The user account must also have “full control”

permission on the printers (Right click the printer -> Properties -> Security). If you allow the user account

to change CZ Print Release Station settings (Preferences), it also needs the “full control” permission on

registry HEKY_LOCAL_MACHINE\Software\CZ Print Release Station (Start -> Run -> regedt32 ->

Select HEKY_LOCAL_MACHINE\Software\CZ Print Release Station -> Click Security)

 

  4. Q. Can I release the same print job from any Print Release Station in my library / school?

A.

Yes. You must use Master - Slave infrastructure to implement Printer Admin - Print Release Station. Please check the Knowledge Base for more information.

5. Q. How can I get the best performance of my Printer Admin - Print Release Station 4.0?

A.

Please run “Daily backup and optimize the database” at the time you defined in Preferences --> Print Jobs. If the computer is shut down at that time you defined, this operation will not run.

 

  6. Q. How can I turn off Spool File Pooling?
A.

If you install Printer Admin - Print Release Station 4.0 on Windows 2000, you don't need to do anything for this.

If you install Printer Admin - Print Release Station 4.0 on Windows XP, 

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate the following registry subkey, where <printername> is the name of your printer:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\<printername>
  3. In the right pane, right-click SpoolDirectory, and then click Modify.
  4. In the Value data box, copy the value from DefaultSpoolDirectory located in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers)

  5. Repeat step2 to step 4 for the other printers.
  6. Quit Registry Editor.
  7. Restart the Print Spooler service. (Control Panel --> Administrative Tools --> Service)
  8. Restart Printer Admin - Print Release Station 4.0.

If you install Printer Admin - Print Release Station 4.0 on Windows 2003 / Windows Vista / Windows 7 / Windows 2008,    

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. In the New Value #1 box, type DisableServerFilePooling, and then press ENTER.
  5. Right-click DisableServerFilePooling, and then click Modify.
  6. In the Value data box, type 1 to turn off spool file pooling, and then click OK.
  7. Quit Registry Editor.
  8. Restart the Print Spooler service. (Control Panel --> Administrative Tools --> Service)
  9. Restart Printer Admin - Print Release Station 4.0.

 

  7. Q. Can I preview the print job before I release it?
A.

Yes. If your printer spooling format supports EMF, then you are able to preview the print job on the Master Print Release Station (Hold down the left key of the mouse and drag the right side of the column of Paper Size and you will see the column of Datatype).

1. Exit Printer Admin - Print Release Station if it is running.

2. Rename file C:\ Program Files \ CZ Solution \ CZ Print Release Station \ config \ nopreview (or  C:\Users\ <your_account> \ AppData \ Local \ VirtualStore \ Program Files \ CZ Solution \ CZ Print Release Station \ config \ nopreview)  to a different name.

3. Start Printer Admin - Print Release Station and select the menu item "Document-->Preview".

If you can’t preview the print job, please follow the steps below:

Step 1: Pause the printer, send a print job, check if the spool file format is #####.spl where ##### is the number (for example 00002.spl) in the spool directory e.g. C:\Windows\System32\Spool\PRINTERS. If yes, unpause the printer and go to step 2.  If no,  please follow the instructions in Question 6 to turn off Spool File Pooling.

Step 2: Select the option "Enable advanced printing features" in the printer properties and click OK button, then send a print job and check if the above datatype is EMF. If yes, you should be able to preview the print job and you can ignore the Step 2.

Step 3: If the data type is not EMF, please select an EMF datatype in Print Processor, and click OK button to save. Then send a print job and check if the above datatype is EMF. If yes, you should be able to preview the print job and you can ignore the Step 3.

Step 4: Please check if your printer supports EMF datatype or your current printer driver support EMF datatype. You can also try a different printer driver such as Postscript driver.

 

  8. Q. Can I run Master Print Release Station as a windows service regardless of whether someone is logged on?
    A.

 

Yes.

 

1. Exit Printer Admin - Print Release Station if it is running.


2. Rename file C:\Program Files\CZ Solution\CZ Print Release Station\config\noservice to a different name.


3. Start Printer Admin - Print Release Station and select the menu item "Tools-->Install Printer Admin - Print Release Station (Master) Service".

4. Restart the computer

Tip: Printer Admin - Print Release Station - Master can be run in either interactive mode or windows service. If you run Printer Admin - Print Release Station - Master in interactive mode with the monitor screen open, Printer Admin - Print Release Station - Master service is stopped automatically. When you exit Printer Admin - Print Release Station - Master interactive mode (The monitor screen is closed), Printer Admin - Print Release Station - Master service is started automatically. This is done by design to allow only one thread to be running at one time.

Tip: The default account to run Printer Admin - Print Release Station (Master) service is the Local System Account. If the CPU usage for "PrintSaver.exe" in the task manager is high, you will need to unregister msstdfmt.dll (Start-->Run-->regsvr32 /u msstdfmt.dll) and then register it again (Start-->Run-->regsvr32 msstdfmt.dll). If necessary, you can also change the Local System Account to a windows user account that has admin permission on all monitored printers (Control Panel-->Administrative Tools-->Services-->Printer Admin - Print Release Station - Master).  The best account on which to run Printer Admin - Print Release Station (Master) service is the admin account that you used to log onto this computer and with which you installed the Printer Admin - Print Release Station (Master) software.

 

  9. Q. Can I generate reports in a language other than English?
    A.

You can easily translate reports into your language by translating some strings in the menu item "Preferences --> Print Jobs --> Translate". This translation process takes just a few minutes.

 

  10. Q. How to avoid users bypassing print release station and resuming the print jobs from the Windows Printer Folder on their workstations?
    A.

Option 1: Assign “CREATOR OWNER” only “Print” permission in the “Security” of the properties of the printers (Right click the printer -> Properties -> Security) on the Master Print Release Station.

 
 

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